Frequently Asked Questions
1.How long will delivery take?
We offer two delivery options: Standard and Express. You can find detailed information about each in our Delivery Policy section.
2.What should I do if I’m having trouble placing an order?
If you’re facing any issues with placing your order, don’t worry! Simply reach out to us via email or contact our support team. We’re here to assist you every step of the way.
3.How can I return my order?
Returning an order is easy. Review our Return and Refund Policy for complete details, and then get in touch with us to initiate the process.
4.What payment methods do you accept?
We accept a variety of secure payment methods to make your shopping experience as smooth and convenient as possible.
5.Do you offer international shipping?
Yes, we offer international shipping to most countries. Please check our Shipping Policy for more details on specific regions and shipping costs.
6.Can I change or cancel my order?
If your order hasn't been shipped yet, we may be able to make changes or cancel it. Please contact our support team as soon as possible for assistance.
7.How do I track my order?
Once your order has been shipped, we will send you a tracking number. You can use this number on our "Track My Order" page or directly on the carrier's website to monitor your shipment's progress.
8.How can I contact customer support?
You can reach our customer support team by email at furrybliess@gmail.com, or through the contact form on our website. We are available Monday to Friday, 9am - 5pm.
9. How can I get notified about new products or offers?
You can sign up for our newsletter on our website to receive updates on new arrivals, special promotions, and exclusive offers directly to your inbox.
10.Do you offer any guarantees or warranties for your products?
All of our products come with a satisfaction guarantee. If you're not happy with your purchase, please refer to our Return and Refund Policy for instructions on how to return or exchange your items.